EQQUALBERRY -Vitamin Illuminating Serum

• VITAQUEEN, ACEROLA: Known as the Queen of Vitamins. VITAQUEEN Acerola Serum, with 40% Acerola extract, delivers a concentrated boost of Vitamin C for a radiant, youthful complexion.
• A BLEND THAT BRIGHTENS: A blend of Vitamin C, E, Ferulic Acid, and Glutathione brightens and stabilize skin tone for a natural glow.
• 3 STEPS TO 1 COMPLETE SOLUTION: Ultimate 3-step regimen with Vitamin C, Niacinamide, and Arbutin fades dark spots and promotes an even complexion.
• TACKLING DARK SPOTS: Powered by 4% Niacinamide and Arbutin, this formula reduces the emergence of dark spots and prevent new ones from forming.
• DEEPER HYDRATION AND STRENGTHENED SKIN BARRIER: With a formula containing 5 types of micro-encapsulated ceramides for maximum moisture retention.
• TRIPLE-LAYERED POWER: Combat dryness and dullness with a triple-layer formula powered by 8 types of Hyaluronic Acid, leaving the skin soft, supple, and radiant.

📦 Delivery Time

• UAE: Next-day delivery for orders placed before 12 PM / 1–3 business days

Shipping Rates

UAE: Complimentary for orders over AED 250; a flat fee of AED 20 applies to orders below this amount.

At Willow and HoneyB, we prioritize the health, safety, and satisfaction of our customers. Due to the nature of beauty and skincare products, hygiene is a key concern, and for this reason, we have a strict no-return and no-refund policy except in cases of damaged or defective items.

Eligibility for Returns

We accept returns only if the product is received in a damaged or defective condition. To be eligible:

• The issue must be reported within 15 days of receiving the order.

• The item must be unused, unopened, and in its original packaging with all seals and labels intact.

• Any product that has been opened, used, or tampered with cannot be returned due to hygiene and safety reasons.

Non-Returnable & Non-Refundable Items

For hygiene and safety, we do not accept returns or issue refunds for:

• Opened or used products.

• Items purchased during promotions or sales.

• Products with broken seals, missing packaging, or signs of use.

• Orders returned due to a change of mind or personal preference.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 15 days of delivery with:

• Clear photos/videos of the product and packaging.

• Your order details and a brief explanation of the issue.

Once verified, we will offer a replacement or store credit. Refunds are only processed in exceptional cases at our discretion.

How to Contact Us

For assistance, please reach out to our team on support@willowandhoneyb.ae

Whatsapp on +971 56 135 4538

By placing an order on our website, you acknowledge and agree to our Refund & Return Policy. We appreciate your understanding and cooperation in maintaining the highest standards of hygiene and safety.