ANUA -Azelaic 10+ Hyaluronic Redness Soothing Pad

• Soothes and clarifies with 10% azelaic acid: the Azelaic Calming Complex 10% and the 7-Cica Complex soothe visible redness, smoothing skin texture and aiding skin recovery. *Redness due to dryness, not related to diseases
• Promotes Skin Balancing- Hyaluronic acid locks in moisture to prevent dryness induced excess oil and keep skin balanced and healthy.
• Stretchy Pad for Stain Care Flexible toner pad fits wide areas such as forehead or nose to soothe irritated, red skin.
• Safe for sensitive skin: Alcohol-free and fragrance-free. Dermatologically tested for gentle daily use
• HOW TO USE- Apply pads to areas that need to be calming and leave for 5 minutes like a quick morning mask. Gently wipe along the skin texture, then pat the remaining essence. For best results, follow the Anua Azelaic Acid Serum - this azelaic acid for face enhances soothing and smoothing effects.

📦 Delivery Time

• UAE: Next-day delivery for orders placed before 12 PM / 1–3 business days

Shipping Rates

UAE: Complimentary for orders over AED 250; a flat fee of AED 20 applies to orders below this amount.

At Willow and HoneyB, we prioritize the health, safety, and satisfaction of our customers. Due to the nature of beauty and skincare products, hygiene is a key concern, and for this reason, we have a strict no-return and no-refund policy except in cases of damaged or defective items.

Eligibility for Returns

We accept returns only if the product is received in a damaged or defective condition. To be eligible:

• The issue must be reported within 15 days of receiving the order.

• The item must be unused, unopened, and in its original packaging with all seals and labels intact.

• Any product that has been opened, used, or tampered with cannot be returned due to hygiene and safety reasons.

Non-Returnable & Non-Refundable Items

For hygiene and safety, we do not accept returns or issue refunds for:

• Opened or used products.

• Items purchased during promotions or sales.

• Products with broken seals, missing packaging, or signs of use.

• Orders returned due to a change of mind or personal preference.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 15 days of delivery with:

• Clear photos/videos of the product and packaging.

• Your order details and a brief explanation of the issue.

Once verified, we will offer a replacement or store credit. Refunds are only processed in exceptional cases at our discretion.

How to Contact Us

For assistance, please reach out to our team on support@willowandhoneyb.ae

Whatsapp on +971 56 135 4538

By placing an order on our website, you acknowledge and agree to our Refund & Return Policy. We appreciate your understanding and cooperation in maintaining the highest standards of hygiene and safety.